Job Description

UiPath Business Analyst — Healthcare (Epic)

Location: Remote

We are seeking a skilled and mission-driven UiPath Business Analyst with expertise in healthcare provider operations and Epic EHR systems to join the Intelligent Automation Center of Excellence (CoE). This role serves as a bridge between clinical/operational stakeholders and the automation delivery team, translating complex provider workflows into scalable, compliant RPA solutions.

The candidate will lead process discovery sessions, identify high-impact automation opportunities, and build business cases with quantified ROI. Responsibilities include documenting detailed requirements (PDDs, SDDs), creating AS-IS and TO-BE process maps, defining acceptance criteria and test scenarios, and ensuring compliance with HIPAA/HITECH and healthcare regulatory standards.

The role requires strong collaboration with clinical leadership, HIM, revenue cycle, IT, and compliance teams. The analyst will support testing, UAT coordination, go-live activities, and contribute to CoE standards and continuous improvement initiatives.

Must Have Skills:

• Hands-on experience with Epic EHR workflows (clinical documentation, scheduling/registration, HIM, revenue cycle, pharmacy, or related modules)
• Strong knowledge of healthcare provider operations (patient access, revenue cycle, clinical workflows)
• Experience authoring PDDs, BRDs, use cases, AS-IS / TO-BE process maps
• Familiarity with UiPath RPA concepts (Orchestrator, attended vs. unattended bots)
• Experience conducting process discovery workshops
• Strong understanding of HIPAA, HITECH, PHI handling requirements
• Experience supporting UAT, test planning, and go-live validation

Key Responsibilities (Concise Version)

• Process Discovery & Automation Assessment: Lead discovery sessions with clinical and revenue cycle teams to document Epic workflows and identify high-value automation opportunities. Build ROI-driven business cases and assess feasibility considering system dependencies and Epic upgrades.
• Requirements & Documentation: Gather and document detailed business/functional requirements for UiPath automation. Create PDDs, BRDs, AS-IS/TO-BE process maps, define acceptance criteria, test scenarios, and maintain traceability across the lifecycle.
• Epic & Healthcare Expertise: Translate provider workflows (registration, scheduling, clinical documentation, HIM, billing, discharge) into automation-ready specifications. Recommend Epic-native APIs/FHIR vs UiPath UI automation. Understand end-to-end revenue cycle operations.
• Compliance & Risk Management: Ensure automation aligns with HIPAA, HITECH, PHI handling, audit logging, and role-based security controls. Assess regulatory risk prior to go-live.
• Testing & Deployment Support: Design test plans, coordinate UAT, track defects, support go-live and hyper-care, and develop operational runbooks.
• Stakeholder Leadership: Act as liaison between clinicians and developers. Present ROI to leadership, facilitate workshops, and provide clear risk/status communication.
• CoE Contribution: Standardize documentation templates, validate ROI post-implementation, stay current on Epic & UiPath updates, and mentor junior BAs.

What the Hiring Manager is Looking For (Short & Clear)

They want a healthcare-domain Business Analyst with strong Epic experience and automation exposure — not a generic IT BA or pure RPA developer.

Ideal candidate:

• Has hands-on Epic workflow experience.
• Understands hospital and revenue cycle operations deeply.
• Can independently identify automation opportunities and quantify ROI.
• Communicates effectively with both clinicians and technical teams.
• Understands compliance risks in healthcare environments.
• Can operate strategically within a mature Automation CoE.

Top 5 Skills (Ideal Experience)

Epic EHR Expertise

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